What is Facilities Management?

. . . providing clarity & directions for success in Facilities Management

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"What is Facilities Management?" is designed for new or even seasoned practitioners in facilities management who are feeling frustrated working in FM, for those who are facing difficulty in articulating the value of FM as business resource to their senior management and stakeholders, and those who are looking for a clear path in advancing their FM career. If you feeling the same, then this course is for you.

This course is organised into 4 modules, covering the crucial areas that will enable you to achieve success in FM. This course is designed to equip you with the knowledge and skills to help you keep pace with your organisational change, in facilitating the business operations' success.

This course will help you to:

  • Appreciate the mission of FM as a function, within an organisation, its key activities and the expected performance outcome of FM services;
  • Understand that for FM to be able to keep pace with organisational strategic objectives and to facilitate their success, FM needs to operate from a strategic level;
  • Know that FM neither a "profit centre" nor a "cost centre". Its operations is to sustain and contribute to the wealth of its organisation;
  • Get started to practice right FM right.

Here are what you will learn:

Module 1: The Purpose of FM

Session 1: Mission of FM

Session 2: Key Responsibilities of FM

Session 3: Definition of FM

Session 4: Scope of FM

Session 5: Expected Outcome of FM Services

Module 2: Why FM Should be a Strategic Function

Session 1: FM Identity

Session 2: Case for FM as a Strategic Function

Session 3: FM Supports Organisational Strategic Objectives

Module 3: Why FM is NOT a Cost Centre

Session 1: FM Spends to Retain Organisation’s Wealth

Session 2: Worth of FM Value Contributions

Session 3: FM as Business Advantage to Organisations

Module 4: Get Started

Session 1: Conduct Facilities Condition Survey

Session 2: Set Performance Targets

Session 3: Build Stakeholders Relationship

Here are what you will get:

  • 18 Video clips (slightly more than an hour)
  • 51 pages of PDF handout (Presentation Slides and Learning Tips)
  • 7 pages of Learning Exercises

If you want to overcome your frustrations in facilities management, to practice the in-demand FM practice right and to get a clear path for achieving success in FM, then this is one course you won’t want to miss.

I'm excited to partner with you in your pursuit of FM success and I look forward to seeing you in the course.

Transforming Minds I Inspiring Passion

Your Instructor

Steven Ee
Steven Ee

Steven Ee’s mission to raise the recognition of facilities management has taken him around the world. His workshops and executive coaching have challenged facilities practitioners to raise the bar and earn respect as strategic resources for their organisation.

He is a Certified Facility Manager awarded by the International Facility Management Association (IFMA), an IFMA Approved Instructor, and IFMA Subject Matter Expert for its Facility Management Professional program. He is the co-developer for the Competent Facilities Practitioner programme and has developed the Workforce Skills Qualification programme for facilities management in Singapore. His sincere, multi-disciplinarian approach has translated complex ideas into practical results and has inspired other practitioners to pursue excellence in the profession.

He is the author of "Value-Based Facilities Management", which has received many praises internationally, from FM experts, fellows of IFMA & BIFM and FM authors. He is a regularly invited to speak at seminars and conferences attended by over thousands of facilities practitioners in Singapore, Malaysia, Brunei, Thailand, Indonesia, Philippines, and China.

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!